Fleet Management & Forklift Safety Blog

Are Your Warehouse Workers Tech-Savvy? They Can Be

Posted by Thelma Marshall on Apr 18, 2019 4:00:00 AM

Over time your warehouse has probably evolved into a leaner, smart facility. Technological advances, machine learning, and vast amounts of data funneled through the IoT is impacting how most supply chain enterprises operate. The question is, how well are your employees keeping pace with these advances? iot-3404892_640-1

In the past, finding skilled warehouse employees and operators was simple. They needed to be strong, know how to work with their hands, and understand how to safely operate equipment. But today’s advanced systems demand a more advanced skillset from warehouse employees.

Can your enterprise help its employees keep pace with technological changes to your operation? It can, and here’s how:

1. Your warehouse software platform should be user-friendly.

You want your workers to have leadership capabilities and the ability to manipulate data, find answers, and execute solutions. But it shouldn’t be an arduous task that requires high-level analytical skills.

For example, what if you could simplify how data is compiled and digested so that it was as simple as looking at one screen to see where adjustments are needed? This is accomplished through telematic predictive analytics, which analyzes large amounts of data gathered from all available sources to anticipate problems and improve forecasting.

But not all software is created equal. There are platforms that do the hard part for you, identify problems and their root cause from the touch of one screen. This facilitates actionable solutions without the need for high-level analysis from your employees.

Here are a few new features to look for to simplify data:

  • Reports that are configured by goals or Key Performance Indicators (KPIs) essential to the operation 
  • Customizable dashboards, charts, and data assessments that offer a real-time, self-service, single-pane-of-glass graphical user interface 
  • The ability to easily view what is happening in a facility currently, the previous day, week, month, or year 
  • A toolset that drives continuous improvement by identifying what needs to change or be adjusted to manage KPIs and achieve goals

2. Training support for employees should be part of the installation/deployment process.

Your software provider should not just set the system up and say, “go!” either. Training for operators and other employees should be part of their services so that everyone is fully comfortable with the platform. 

Today, telematics platforms can actually complement and increase the capabilities of your current management system, but everyone needs to understand how to quickly access and use the insight available to them.

Here are a few things to look for:

  • Having a platform that easily accommodates new applications and upgrades is key, with no need to deal with obsolete hardware or learn a new operating system to gain additional functionality.
  • The platform should be easy to use, flexible, customizable to your business and automatically updatable via the cloud, delivering maximum shelf life and ROI. 

As your facility becomes smarter and more technologically advanced, so should your employees. Your software platform should be customized to your needs — your enterprise’s safety, operations, maintenance, and IT requirements. But most importantly, it should include a plan to engage and educate all stakeholders in its use and capabilities. 

Topics: process improvement, data analytics, smart systems, advanced telematics, telematic diagnostics, Lean warehousing, proactive warehouse solutions, one-screen access, forklift operators