Across all supply chain industries there is a labor shortage underway, and warehouse and distributions centers are no exception. While finding new, well-trained staff to keep up with escalating demands can seem impossible, retaining your current staff isn’t. You just need to understand what motivates them to stay.
Here's two easy ways to boost employee retention:
1. Praise and recognition.
It sounds too simple, but really, most people thrive on praise. Being recognized for excellence does more than just improve employee morale. It makes employees feel they are valued and that what they contribute matters to management. They suddenly have a vested interest in results. Showing your appreciation creates an environment of respect and gives employees a sense of ownership and belonging within their company.
When employees feel they matter, that they are appreciated and respected, the result will be more productive and motivated workers who are more likely to remain longer with the company and increased retention of top performers.
2. Make them a part of a team – not just another employee
It doesn’t require a lot of time to make an employee feel valued and a part of an important group effort. For example, you can easily track an operator’s performance and productivity and communicate this kind of support if you have telematic information at your fingertips.
Here are few other ways to build a team mindset in your warehouse
- Consider each employee's ideas as valuable. Nobody knows the challenges and issues slowing down productivity better than those who are on the floor doing the work every day. Ask for opinions and suggestions.
- Set clear team goals and communicate why they matter. If workers know why something needs to change or improve, they develop a vested interest to the results.
- Provide team and individual recognition for a job well done. Recognition doesn’t have to be large – the point is to receive praise and to feel that someone noticed their efforts.
- Recognize safety and maintenance improvements. Safety is just as important as productivity. Telematic “operator report cards” provide a complete view of an operator's compliance with safety standards, checklist completion and overall performance on the warehouse floor.
- Share team results based on goals. Telematic platforms provide monitoring that easily tracks labor and any benchmark results. For example, vehicle and warehouse activity are linked through TotalTrax SX/VX software to deliver a direct correlation between job performance and productivity.
One of the greatest challenges managers encounter today continues to be how to attract, develop, and retain top-performing forklift operators and warehousing talent. Retention is crucial and creating an employee recognition program can be key to motivating workers to perform better, but it also is instrumental in retaining high-quality staff. Your telematic software should make monitoring and recognizing your staff simple to do.