Fleet Management & Forklift Safety Blog

Create a Plan for KPI Improvements & Get Measurable Results

Posted by Neil O'Connell, SVP Technology, Innovation, & Product Development on Dec 4, 2018 4:00:00 AM

When it comes to setting KPI improvement goals in your warehouse, procrastination is costing you time, money, and opportunity. Identifying the changes required for growth and KPI improvement is the easiest way to make a measurable difference in a short amount of time. measurement-1476913_640

Planning doesn’t have to be as complex or time consuming as you might think. Creating a plan for KPI improvements can be done in a few simple steps and produce results in just a few months.

Begin by taking the following three steps: 

  1. Identify KPIs that are failing to meet your benchmarks and use your telematic system to help identify why.
  2. Brainstorm with your employees and ask each team to create a list of what they see as key issues or changes needed to improve operations.  
  3. Reward employees as they start to implement suggested changes and address challenges differently.

Engage everyone

This will need to be a team effort to be successful. After creating a continuous improvement plan and sharing goals with your employees, provide ongoing reminders that everyone is working together to find new ways to address issues quickly.

Begin to build teamwork and accountability by:

  1. Pairing off employees who work well together and can focus on customer and process cycle time reduction.
  2. Communicating regularly with your teams and using data from your telematics system to provide a baseline and show progress throughout the plan. 
  3. Letting employees know they’re making a difference with their participation.

Your telematics system can provide data to demonstrate where the team’s efforts have created measurable improvement.

Is change necessary? Process changes typically fuel increased productivity and cost improvements in a warehouse facility. For example, if your facility is showing a large number of impacts, you can use the recorded impact data to analyze the location, vehicle, and operator. The analysis can help you determine both the root cause of the impacts and areas where improvements are needed.

It could be a change in product location, a vehicle that’s too large for the area where the impact took place, or an operator who needs additional training. Telematic data identifies the cause of the impact and the changes that could be implemented to avoid such incidents in the future.

Review, recognize and regroup

After about six months of process improvements, revisit the goals of your plan and determine how much has been accomplished. Include your team in the evaluation, and begin by: 

  1. Celebrating achievements – It’s important for employees to know they made a difference.
  2. Offering recognition – Reward those who recommended improvements or reported safety issues or near-misses.
  3. Engaging employees – Involve employees in determining which areas still need to be improved and listen to what they’re saying.

Setting goals to improve your KPIs and addressing issues as they arise is at the core of any facility-improvement plan. Telematics platforms, like CommandPulseDX, make it easy to look at KPI performance and create an improvement plan that gets results. 

Topics: analyzation of data, CommandPulseDX, customizable dashboard, warehousing, continuous improvement, goals, IoT, waste stream reduction, root cause, telematic data

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