Do your forklift drivers need better training? If you and your drivers see refresher training as just another requirement to fulfill — instead of a business tool — you are missing a big opportunity.
Yes, regular training is something that OSHA requires. In fact, forklift operators must be trained and certified to operate the vehicle they use in the workplace, and operator performance must be evaluated every three years. But, ongoing training for forklift operators provides a valuable opportunity to reduce wasted time, cut impacts and injuries, and even boost productivity.
In order to do this well, you must first know where each driver needs to improve and customize training to address those needs.
Fix common issues with forklift refreshers
OSHA requires refresher training when drivers have been unsafe, failed an evaluation, or when there are changes in the workplace. But, there is so much to be gained by monitoring drivers and knowing exactly what issues are increasing safety risks or slowing productivity.
Here are 4 common issues:
1. Driver complacency about workplace hazards
Forklift attachments, for example, can change operating clearance and forklift capacity by adding additional weight. Refresher training can curb complacency and remind about dangers.
2. Disregard of speed and risk to pedestrians
Drivers are often dealing with obstructed views, forget to control their speed, or break rules by carrying passengers on the forklift.
3. Unsafe carrying of loads
This includes carrying a heavy load with the forks too high, not using extra caution when carrying loads of hazardous material, and moving too quickly when stacking and unstacking on racks.
4. Not completing safety checklists
Designed to ensure both the vehicle and the driver are fully prepared for the task at hand, safety checks should not be skipped. That leads to accidents, costly break-down of equipment and injuries.
Simple solutions to customize driver training
Monitoring vehicles and operators with telematics provides a clear picture of training needs based on facts instead of guesswork. For example, TotalTrax CommandPulseDX delivers an easy-to-use KPI manager that quickly determines areas where training is required. This can be seen by operator, vehicle, site, shift, or group.
- Advanced Location – Geo fencing and stop-zones alerts will indicate operators who are not adhering to speed limits or stop/slow down zones.
- Operator Report Cards – Utilize KPIs to determine overall operator performance.
- Operator Certifications – Monitor which drivers are certified to operate which forklifts and attachments.
- Safety Reports – Show impact frequency, trends, and summaries.
- Impact – Unit-specific alerts and reports provide data on vehicle, operator, impact severity, and location of impact.
- Safety Checklist – Monitors the condition of each vehicle before operation.
- Event Detail Reports – Provide the event type, time, site, unit, operator, vehicle serial number, and value.
Advanced telematics monitors and determines needs so you can address them. It allows you to customize training to address each operator’s specific deficit, improving safety and productivity with unprecedented ease.